{"id":965,"date":"2025-11-03T16:32:33","date_gmt":"2025-11-03T16:32:33","guid":{"rendered":"https:\/\/darkviolet-porpoise-617690.hostingersite.com\/?page_id=965"},"modified":"2025-11-03T16:36:38","modified_gmt":"2025-11-03T16:36:38","slug":"termini-condizioni","status":"publish","type":"page","link":"https:\/\/www.casadidavid.it\/en\/terms-and-conditions\/","title":{"rendered":"Booking Terms and Conditions"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Read carefully. We want you to know exactly what to expect, and what we expect from you.<\/h3>\n\n\n\n<p>Welcome to Casa di David. Before booking our apartment in Verona, it&#039;s important that you familiarize yourself with all our policies and the rules that guide our service. These Terms and Conditions govern every aspect of your reservation, from payment to your stay. We&#039;ve written everything clearly and without unnecessary legalism, because we believe in complete transparency.<\/p>\n\n\n\n<p>If you have any questions about anything written below, <strong>feel free to contact us<\/strong> before booking. We don&#039;t want any surprises.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. COMPANY INFORMATION<\/h2>\n\n\n\n<p><strong>Casa di David &#8211; Dettagli Legali<\/strong><\/p>\n\n\n\n<p><strong>Owner and Manager:<\/strong><\/p>\n\n\n\n<p>Giorgio Bazzotti<\/p>\n\n\n\n<p><strong>Property Address:<\/strong><\/p>\n\n\n\n<p>Via Campanile Vecchio, 3B, 37135 Verona VR<\/p>\n\n\n\n<p><strong>Primary Email:<\/strong><\/p>\n\n\n\n<p>cadidavid2023@gmail.com<\/p>\n\n\n\n<p><strong>Telephone:<\/strong><\/p>\n\n\n\n<p>+39 336 490442<\/p>\n\n\n\n<p><strong>WhatsApp\/Chat:<\/strong><\/p>\n\n\n\n<p>336 490442<\/p>\n\n\n\n<p><strong>Tax ID code:<\/strong><\/p>\n\n\n\n<p>BZZGRG61E25L840N<\/p>\n\n\n\n<p><strong>CIN\/CIR:<\/strong><\/p>\n\n\n\n<p><strong>IT023091B4V2UTPU6H<\/strong><br><\/p>\n\n\n\n<p><strong>Personal Data Controller (DPO):<\/strong><\/p>\n\n\n\n<p>For GDPR issues: cadidavid2023@gmail.com<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. ACCEPTANCE OF TERMS<\/h2>\n\n\n\n<p>Accedendo a questo sito web e utilizzando i servizi di prenotazione di Casa di David, tu (di seguito &#8220;Cliente&#8221;, &#8220;Ospite&#8221; o &#8220;Tu&#8221;) accetti <strong>fully and without reservations<\/strong> these Terms and Conditions.<\/p>\n\n\n\n<p>Se non sei d&#8217;accordo con una o pi\u00f9 disposizioni di questi Termini, ti invitiamo a non utilizzare il nostro sito e a non procedere con la prenotazione. Il tuo utilizzo continuato del sito e la conferma della prenotazione costituiscono accettazione piena e vincolante di questi Termini.<br><\/p>\n\n\n\n<p>\u26a0\ufe0f <strong>Read before booking.<\/strong> These Terms and Conditions are legally binding and binding on both parties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. KEY DEFINITIONS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What Do These Terms Mean?<\/h3>\n\n\n\n<p>To avoid confusion, here is the meaning of the main terms used on this page:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">List of Definitions<\/h3>\n\n\n\n<p><strong>Appartamento (o &#8220;Struttura&#8221;)<\/strong><\/p>\n\n\n\n<p>L&#8217;unit\u00e0 abitativa situata a Verona, composta da 2 camere da letto, 1 bagno, soggiorno, cucina e parcheggio privato. Capacit\u00e0 massima: 4 ospiti.<\/p>\n\n\n\n<p><strong>Reservation<\/strong><\/p>\n\n\n\n<p>L&#8217;accordo legale concluso tra Casa di David e il Cliente per l&#8217;affitto dell&#8217;Appartamento per un periodo specifico (date di check-in e check-out).<\/p>\n\n\n\n<p><strong>Periodo di Soggiorno (o &#8220;Soggiorno&#8221;)<\/strong><\/p>\n\n\n\n<p>The specific check-in and check-out dates indicated in the confirmed reservation.<\/p>\n\n\n\n<p><strong>Tariffa (o &#8220;Prezzo&#8221;)<\/strong><\/p>\n\n\n\n<p>L&#8217;importo totale dovuto dal Cliente per l&#8217;affitto dell&#8217;Appartamento per il Periodo di Soggiorno specificato, come comunicato al momento della prenotazione, incluso di IVA.<\/p>\n\n\n\n<p><strong>Cliente (o &#8220;Ospite&#8221; o &#8220;Tu&#8221;)<\/strong><\/p>\n\n\n\n<p>The person who books and stays at Casa di David, or the person legally responsible for the booking.<\/p>\n\n\n\n<p><strong>OTA (Online Travel Agencies)<\/strong><\/p>\n\n\n\n<p>Online booking platforms such as Booking.com, Airbnb, Expedia, etc.<\/p>\n\n\n\n<p><strong>Host (o &#8220;Gestore&#8221;)<\/strong><\/p>\n\n\n\n<p>Giorgio Bazzotti, owner and manager of Casa di David, is responsible for the property and bookings.<\/p>\n\n\n\n<p><strong>Website<\/strong><\/p>\n\n\n\n<p>The website www.casadidavid.it and all its pages.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. BOOKING AND CONFIRMATION<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How Booking Works<\/h3>\n\n\n\n<p>You can book Casa di David in two ways:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Via the website<\/strong> www.casadidavid.it using the online booking form<\/li>\n\n\n\n<li><strong>By contacting Giorgio directly<\/strong> by email (cadidavid2023@gmail.com) or telephone<\/li>\n<\/ol>\n\n\n\n<p>In both cases, you will need to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your complete personal data (name, surname, email, telephone number)<\/li>\n\n\n\n<li>Your desired check-in and check-out dates<\/li>\n\n\n\n<li>The number of guests who will be staying<\/li>\n\n\n\n<li>Valid payment information<\/li>\n<\/ul>\n\n\n\n<p><strong>When the Booking is Confirmed<\/strong><\/p>\n\n\n\n<p>Your booking is considered <strong>confirmed and binding<\/strong> only when:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u2705 You have completely filled out the booking form or sent all the required data<\/li>\n\n\n\n<li>\u2705 Hai ricevuto un&#8217;email di conferma da Casa di David (controlla anche la cartella spam!)<\/li>\n\n\n\n<li>\u2705 Hai effettuato il pagamento della caparra o dell&#8217;intera tariffa, secondo le condizioni comunicate<\/li>\n\n\n\n<li>\u2705 Availability has been checked and confirmed<\/li>\n<\/ol>\n\n\n\n<p>Up to this point, the reservation is <strong>tentative and non-binding<\/strong>.<\/p>\n\n\n\n<p><strong>What You Need to Provide<\/strong><\/p>\n\n\n\n<p>To complete your booking, you must provide the following mandatory information:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Given<\/td><td>Description<\/td><td>Obligatory<\/td><\/tr><tr><td>Name and Surname<\/td><td>Complete and correct<\/td><td>\u2705 Yes<\/td><\/tr><tr><td>E-mail<\/td><td>Valid and checked regularly<\/td><td>\u2705 Yes<\/td><\/tr><tr><td>Telephone<\/td><td>Direct contact number<\/td><td>\u2705 Yes<\/td><\/tr><tr><td>Check-in Date<\/td><td>Expected time of arrival<\/td><td>\u2705 Yes<\/td><\/tr><tr><td>Check-out date<\/td><td>Expected departure time<\/td><td>\u2705 Yes<\/td><\/tr><tr><td>Number of Guests<\/td><td>Quantity and names (if smaller)<\/td><td>\u2705 Yes<\/td><\/tr><tr><td>Payment Information<\/td><td>Credit card or alternative method<\/td><td>\u2705 Yes<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Important Notes<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You must have at least <strong>18 years old<\/strong> to book<\/li>\n\n\n\n<li>If you are a parent booking for minors, you are responsible for their conduct<\/li>\n\n\n\n<li>Providing false or incomplete information invalidates the reservation.<\/li>\n\n\n\n<li>Casa di David reserves the right to refuse a reservation without giving any reason.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. RATES AND PAYMENTS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Prices, Payments and Financial Conditions<\/h3>\n\n\n\n<p><strong>Our Rates Are Transparent<\/strong><\/p>\n\n\n\n<p>The price you see is the price you pay. No surprises, no hidden fees when you book directly with us.<\/p>\n\n\n\n<p><strong>What&#039;s Included in the Rate<\/strong><\/p>\n\n\n\n<p>\u2705 Full accommodation for the specified nights<\/p>\n\n\n\n<p>\u2705 Accesso all&#8217;Appartamento completamente arredato e funzionante<\/p>\n\n\n\n<p>\u2705 Reserved private parking (under the house)<\/p>\n\n\n\n<p>\u2705 Ultra-fast Wi-Fi connection<\/p>\n\n\n\n<p>\u2705 Heating and air conditioning<\/p>\n\n\n\n<p>\u2705 Light and basic services<\/p>\n\n\n\n<p>\u2705 Basic telephone support (office hours)<\/p>\n\n\n\n<p><strong>What&#039;s Not Included in the Rate<\/strong><\/p>\n\n\n\n<p>\u274c Extra services (extra cleaning, additional linen change)<\/p>\n\n\n\n<p>\u274c Transportation or transfer services<\/p>\n\n\n\n<p>\u274c Local tourist taxes (if applicable in your municipality)<\/p>\n\n\n\n<p>\u274c Damage caused by negligence or improper use<\/p>\n\n\n\n<p>\u274c Catering or restaurant services<\/p>\n\n\n\n<p>\u274c Guided activities or excursions<\/p>\n\n\n\n<p><strong>How You Can Pay<\/strong><\/p>\n\n\n\n<p>Casa di David accepts the following payment methods:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Method<\/td><td>Details<\/td><td>Times<\/td><\/tr><tr><td>Bank transfer<\/td><td>IBAN: [Enter IBAN]<\/td><td>1-3 business days<\/td><\/tr><tr><td>Credit\/Debit Card<\/td><td>Visa, Mastercard, American Express (Secure 3D)<\/td><td>Immediate<\/td><\/tr><tr><td>PayPal<\/td><td>Via secure payment link<\/td><td>Immediate<\/td><\/tr><tr><td>Cash at Check-in<\/td><td>By prior written agreement<\/td><td>Al momento dell&#8217;arrivo<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Payment Security<\/strong><\/p>\n\n\n\n<p>All online payments are processed through payment gateways <strong>certified and safe<\/strong> (PCI DSS compliant). House of David <strong>never memorizes<\/strong> your complete card details.<\/p>\n\n\n\n<p><strong>When to Pay<\/strong><\/p>\n\n\n\n<p>Payment terms depend on when you book in relation to the arrival date:<\/p>\n\n\n\n<p><strong>Per Prenotazioni Effettuate 30+ Giorni Prima dell&#8217;Arrivo:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>50% deposit at the time of booking<\/li>\n\n\n\n<li>Remaining balance due 14 days before check-in<\/li>\n\n\n\n<li>Balance due date: if not paid, the reservation may be cancelled<\/li>\n<\/ul>\n\n\n\n<p><strong>For reservations made less than 30 days in advance:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full payment at time of booking<\/li>\n\n\n\n<li>No delays<\/li>\n<\/ul>\n\n\n\n<p><strong>For Long Stays (7+ Nights):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment by installments available (2-3 installments)<\/li>\n\n\n\n<li>It must be agreed upon <strong>directly with Giorgio<\/strong> before confirmation<\/li>\n\n\n\n<li>Installments must be paid according to the agreed schedule<\/li>\n<\/ul>\n\n\n\n<p><strong>For Extended Stays (30+ Nights):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalized treatment<\/li>\n\n\n\n<li>Contact Giorgio directly to negotiate<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">7. CANCELLATIONS AND REFUNDS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Cancellation and Refund Policy<\/h3>\n\n\n\n<p><strong>Our Policy is Fair and Transparent<\/strong><\/p>\n\n\n\n<p>We understand that plans change. Here&#039;s our cancellation policy:<\/p>\n\n\n\n<p><strong>Cancellation Table<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Days Before Check-in<\/td><td>Reimbursement<\/td><td>What Happens<\/td><\/tr><tr><td><strong>Over 30 days<\/strong><\/td><td>90% of the tariff<\/td><td>Full refund minus 10% handling<\/td><\/tr><tr><td><strong>21-30 days<\/strong><\/td><td>70% of the tariff<\/td><td>Reduced refund<\/td><\/tr><tr><td><strong>14-20 days<\/strong><\/td><td>50% of the tariff<\/td><td>Half fare refunded<\/td><\/tr><tr><td><strong>7-13 days<\/strong><\/td><td>20% of the tariff<\/td><td>Minimum refund<\/td><\/tr><tr><td><strong>Less than 7 days<\/strong><\/td><td>0% of the tariff<\/td><td>No refund<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>The Security Deposit<\/strong><\/p>\n\n\n\n<p>The security deposit <strong>It is not refundable<\/strong> Regardless of when you cancel. This is a minimal cancellation fee to protect Casa di David from last-minute cancellations.<\/p>\n\n\n\n<p><strong>How to Delete<\/strong><\/p>\n\n\n\n<p>To cancel your reservation:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Invia un&#8217;email a cadidavid2023@gmail.com con l&#8217;oggetto &#8220;Richiesta Cancellazione [Data Prenotazione]&#8221;<\/li>\n\n\n\n<li>Please include your full name and booking number.<\/li>\n\n\n\n<li>La cancellazione \u00e8 effettiva quando riceviamo l&#8217;email<\/li>\n<\/ol>\n\n\n\n<p><strong>When Will You Receive Your Refund?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Entro 10 giorni lavorativi dall&#8217;email di cancellazione<\/li>\n\n\n\n<li>Via the same original payment method<\/li>\n\n\n\n<li>If you do not receive your refund, please contact us immediately.<\/li>\n<\/ul>\n\n\n\n<p><strong>Extraordinary Circumstances<\/strong><\/p>\n\n\n\n<p>In the event of an extraordinary event beyond the control of either party (natural disasters, war, pandemics, earthquakes, etc.), Casa di David will do everything possible to:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Offer <strong>alternative dates<\/strong> available (at the same price)<\/li>\n\n\n\n<li>If this is not possible, offer a <strong>full refund<\/strong> (including deposit)<\/li>\n<\/ol>\n\n\n\n<p>Casa di David is not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations due to personal health issues<\/li>\n\n\n\n<li>Unforeseen work or family issues<\/li>\n\n\n\n<li>Flight reservations not arranged by us<\/li>\n<\/ul>\n\n\n\n<p><strong>What We Cover as Force Majeure<\/strong><\/p>\n\n\n\n<p>\u2705 Natural disasters (earthquakes, floods, tornadoes)<\/p>\n\n\n\n<p>\u2705 Pandemic or mandatory government quarantine<\/p>\n\n\n\n<p>\u2705 Forced closure due to government ordinances<\/p>\n\n\n\n<p>\u2705 Death or serious hospitalization (medical certification required)<\/p>\n\n\n\n<p><strong>Do you want to change the dates?<\/strong><\/p>\n\n\n\n<p>If you wish to change your stay dates (move, extend, or shorten them):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Contact Giorgio<\/strong> as soon as possible (cadidavid2023@gmail.com)<\/li>\n\n\n\n<li><strong>Let&#039;s check availability<\/strong> for the new dates<\/li>\n\n\n\n<li>If available: we will modify the reservation (without penalties)<\/li>\n\n\n\n<li>If not available: You can cancel according to the cancellation policy<\/li>\n<\/ol>\n\n\n\n<p><strong>For Date Changes<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>There are no penalties if the new dates have the same rate<\/li>\n\n\n\n<li>If the new dates are more expensive, you will pay the difference<\/li>\n\n\n\n<li>If the new dates are less expensive, the credit can be used for a future stay or refunded.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. CHECK-IN AND CHECK-OUT<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Arrivo, Partenza e Accesso all&#8217;Appartamento<\/h3>\n\n\n\n<p><strong>Official Hours<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Event<\/td><td>Hours<\/td><\/tr><tr><td>Check-in<\/td><td>15:00 &#8211; 21:00<\/td><\/tr><tr><td>Check-out<\/td><td>By 10:00<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>What does it mean<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check-in 3:00 PM - 9:00 PM:<\/strong> Puoi arrivare in qualsiasi momento tra queste ore. L&#8217;Appartamento sar\u00e0 pronto e pulito<\/li>\n\n\n\n<li><strong>Check-out 10:00:<\/strong> Devi aver lasciato l&#8217;Appartamento entro questo orario<\/li>\n<\/ul>\n\n\n\n<p><strong>How to Login<\/strong><\/p>\n\n\n\n<p>Riceverai l&#8217;accesso all&#8217;Appartamento tramite:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Digital access code<\/strong> (inviato via email 24 ore prima dell&#8217;arrivo)<\/li>\n\n\n\n<li><strong>Physical key<\/strong> (delivered at check-in or left in a safety deposit box)<\/li>\n<\/ol>\n\n\n\n<p><strong>Key Responsibility<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>You are responsible<\/strong> of key custody during the stay<\/li>\n\n\n\n<li><strong>Lost or unreturned keys:<\/strong> \u20ac50 penalty<\/li>\n\n\n\n<li><strong>You must return the key<\/strong> at check-out or to the manager<\/li>\n<\/ul>\n\n\n\n<p><strong>Self-Check-in<\/strong><\/p>\n\n\n\n<p>House of David offers <strong>complete self-check-in<\/strong>. You don&#039;t need to meet anyone. You&#039;ll receive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access code via email<\/li>\n\n\n\n<li>Detailed instructions on how to enter<\/li>\n\n\n\n<li>24\/7 emergency number<\/li>\n<\/ul>\n\n\n\n<p><strong>Can you get there first?<\/strong><\/p>\n\n\n\n<p>Early check-in is available <strong>only if<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The property is available (no previous guests)<\/li>\n\n\n\n<li>Request at least <strong>48 hours in advance<\/strong> via email<\/li>\n\n\n\n<li>You pay an additional fee of <strong>\u20ac 30-50<\/strong> (at Giorgio&#039;s discretion)<\/li>\n<\/ul>\n\n\n\n<p><strong>How to Request<\/strong><\/p>\n\n\n\n<p>Invia un&#8217;email a cadidavid2023@gmail.com con:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your desired arrival date and time<\/li>\n\n\n\n<li>Giorgio will confirm availability<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Late Check-out (Late Check-out)<\/h3>\n\n\n\n<p><strong>Can You Stay Past 10:00?<\/strong><\/p>\n\n\n\n<p>Late check-out is available <strong>only if<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The property is available (no guests arriving)<\/li>\n\n\n\n<li>Request at least <strong>48 hours in advance<\/strong><\/li>\n\n\n\n<li>You pay an additional fee for every hour after 10:00.<\/li>\n<\/ul>\n\n\n\n<p><strong>Late Check-out Rates<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Duration<\/td><td>Cost<\/td><\/tr><tr><td>10:00 &#8211; 12:00 (2 ore)<\/td><td>\u20ac 20<\/td><\/tr><tr><td>12:00 &#8211; 14:00 (2 ore)<\/td><td>\u20ac 35<\/td><\/tr><tr><td>14:00 &#8211; 16:00 (3 ore)<\/td><td>\u20ac 50<\/td><\/tr><tr><td>After 4:00 PM<\/td><td>New day (full rate)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">9. HOUSE RULES<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Rules and Standards of Conduct<\/h3>\n\n\n\n<p>To keep Casa di David welcoming, safe, and enjoyable for everyone, we&#039;ve established a few simple rules. We ask that you respect them. In the event of a violation, we reserve the right to cancel the reservation without refund and exclude the guest from future stays.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Number of Guests<\/h3>\n\n\n\n<p><strong>Maximum 4 Guests<\/strong><\/p>\n\n\n\n<p>L&#8217;Appartamento \u00e8 autorizzato per un massimo di <strong>4 people<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Declared guests:<\/strong> OK (names provided at booking)<\/li>\n\n\n\n<li><strong>Unauthorized guests:<\/strong> Serious violation<\/li>\n<\/ul>\n\n\n\n<p><strong>Consequences of Unauthorized Guests<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate cancellation of the reservation<\/li>\n\n\n\n<li>Total loss of payment (no refund)<\/li>\n\n\n\n<li>Security deposit retained in full<\/li>\n\n\n\n<li>Exclusion from future bookings<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Quiet and Noise Hours<\/h3>\n\n\n\n<p><strong>Respect for Neighbors<\/strong><\/p>\n\n\n\n<p>Casa di David si trova in un&#8217;area residenziale dove ci sono altri vicini. Chiediamo il massimo rispetto.<\/p>\n\n\n\n<p><strong>Quiet Hours<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From 10:00 PM to 8:00 AM:<\/strong> Complete silence<\/li>\n\n\n\n<li><strong>From 8:00 to 22:00:<\/strong> Reasonable volume<\/li>\n<\/ul>\n\n\n\n<p><strong>What is prohibited<\/strong><\/p>\n\n\n\n<p>\u274c Loud parties or gatherings at any time<\/p>\n\n\n\n<p>\u274c Loud music (even during the day)<\/p>\n\n\n\n<p>\u274c Television or audiovisual equipment at high volumes at night<\/p>\n\n\n\n<p>\u274c Laughter, screaming, noisy behavior<\/p>\n\n\n\n<p><strong>Violations of Silence<\/strong><\/p>\n\n\n\n<p>If we receive reports from neighbors:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>We will notify you immediately<\/li>\n\n\n\n<li>If the noise continues: immediate cancellation without refund<\/li>\n\n\n\n<li>We reserve the right to contact the authorities<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Smoking and Vaping<\/h3>\n\n\n\n<p><strong>L&#8217;Appartamento \u00e8 100% No Smoking<\/strong><\/p>\n\n\n\n<p>Smoking (including vaping) is <strong>absolutely forbidden<\/strong> all&#8217;interno dell&#8217;Appartamento, in qualsiasi area comune o nel parcheggio.<\/p>\n\n\n\n<p><strong>Where You Can Smoke<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fuori dalla struttura, lontano dall&#8217;ingresso<\/li>\n\n\n\n<li>Always dispose of cigarette butts properly<\/li>\n<\/ul>\n\n\n\n<p><strong>Violation of the No Smoking Rule<\/strong><\/p>\n\n\n\n<p>If we discover signs of smoking (odor, ash, cigarette butts):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate fine: <strong>\u20ac 500<\/strong> (withheld from deposit)<\/li>\n\n\n\n<li>Cancellation of reservation without refund<\/li>\n\n\n\n<li>Exclusion from future stays<\/li>\n\n\n\n<li>We reserve the right to take legal action for damages<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Pets<\/h3>\n\n\n\n<p><strong>Pets NOT Allowed (by Default)<\/strong><\/p>\n\n\n\n<p>L&#8217;Appartamento \u00e8 predisposto per ospiti senza animali. <strong>Pets are prohibited<\/strong>, with rare exceptions.<\/p>\n\n\n\n<p><strong>If You Have a Pet<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact Giorgio immediately<\/strong> (before booking!)<\/li>\n\n\n\n<li>Submit a formal request via email<\/li>\n\n\n\n<li>Giorgio will evaluate each case individually<\/li>\n<\/ul>\n\n\n\n<p><strong>If Authorized<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Additional fee: <strong>\u20ac30 per night per pet<\/strong><\/li>\n\n\n\n<li>Full responsibility: cleanliness, damage, behavior<\/li>\n\n\n\n<li>L&#8217;animale deve stare sempre con te o controllato<\/li>\n\n\n\n<li>Vietato lasciar solo l&#8217;animale nell&#8217;Appartamento<\/li>\n<\/ul>\n\n\n\n<p><strong>Violation<\/strong><\/p>\n\n\n\n<p>Bringing an unauthorized animal involves:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate cancellation without refund<\/li>\n\n\n\n<li>Fine: \u20ac300 (minimum)<\/li>\n\n\n\n<li>Possible contact with local authorities<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Sublet and Transfer<\/h3>\n\n\n\n<p><strong>You Can&#039;t Sublet<\/strong><\/p>\n\n\n\n<p>AND <strong>absolutely forbidden<\/strong> subaffittare, cedere, scambiare o trasferire l&#8217;Appartamento a terzi.<\/p>\n\n\n\n<p><strong>What is prohibited<\/strong><\/p>\n\n\n\n<p>\u274c Airbnb dell&#8217;Airbnb (subaffittare a qualcun altro)<\/p>\n\n\n\n<p>\u274c Cedere a un amico &#8220;tanto non ti serve&#8221;<\/p>\n\n\n\n<p>\u274c Rent to co-workers<\/p>\n\n\n\n<p>\u274c Any transfer of rights<\/p>\n\n\n\n<p><strong>Consequences<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate cancellation of the reservation<\/li>\n\n\n\n<li>Total loss of the amount paid<\/li>\n\n\n\n<li>Security deposit fully retained<\/li>\n\n\n\n<li>Possible civil and criminal legal actions<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Drugs and Illegal Substances<\/h3>\n\n\n\n<p><strong>Zero Tolerance<\/strong><\/p>\n\n\n\n<p>The use, possession, distribution or trafficking of drugs or illegal substances is <strong>absolutely forbidden<\/strong>.<\/p>\n\n\n\n<p><strong>Consequences<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate cancellation without right to a refund<\/li>\n\n\n\n<li>Contact the police<\/li>\n\n\n\n<li>Security deposit retained and additional damages<\/li>\n\n\n\n<li>Possible criminal complaint<\/li>\n<\/ul>\n\n\n\n<p>House of David cooperates fully with the authorities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. CLEANING AND MAINTENANCE<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Stato dell&#8217;Appartamento, Responsabilit\u00e0 di Pulizia<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Delivery Status<\/h3>\n\n\n\n<p><strong>L&#8217;Appartamento \u00e8 Perfetto<\/strong><\/p>\n\n\n\n<p>Casa di David consegna l&#8217;Appartamento:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Perfectly clean and sanitized<\/li>\n\n\n\n<li>\u2705 All systems are functioning<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Beds made with clean sheets<\/li>\n\n\n\n<li>\u2705 Clean bathroom with fresh towels<\/li>\n\n\n\n<li>\u2705 Equipped and clean kitchen<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Cleaning During Your Stay<\/h3>\n\n\n\n<p><strong>Who Cleans?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Daily cleaning:<\/strong> NOT included in the rate<\/li>\n\n\n\n<li><strong>Basic maintenance:<\/strong> It&#039;s your responsibility<\/li>\n\n\n\n<li><strong>Extra cleaning:<\/strong> Available for a fee<\/li>\n<\/ul>\n\n\n\n<p><strong>What You Need to Do<\/strong><\/p>\n\n\n\n<p>During your stay, we ask you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mantenere l&#8217;Appartamento ordinato e pulito<\/li>\n\n\n\n<li>Wash the dishes after meals<\/li>\n\n\n\n<li>Don&#039;t leave any mess in the various rooms<\/li>\n\n\n\n<li>Empty waste when necessary<\/li>\n\n\n\n<li>Sweep\/clean up any mess you create<\/li>\n<\/ul>\n\n\n\n<p><strong>Extra Cleaning for a Fee<\/strong><\/p>\n\n\n\n<p>If you would like additional cleaning:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rates: <strong>\u20ac25\/hour<\/strong> (minimum 2 hours)<\/li>\n\n\n\n<li>Request at least 24 hours in advance<\/li>\n\n\n\n<li>Professional cleaning can be arranged<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Status at Check-out<\/h3>\n\n\n\n<p><strong>Come Deve Essere l&#8217;Appartamento al Termine<\/strong><\/p>\n\n\n\n<p>Al momento del check-out, l&#8217;Appartamento deve essere:<\/p>\n\n\n\n<p>\u2705 <strong>Kitchen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dishes washed and put away in cupboards<\/li>\n\n\n\n<li>Clean and put away pots and pans<\/li>\n\n\n\n<li>Clean hob<\/li>\n\n\n\n<li>Empty and clean fridge<\/li>\n\n\n\n<li>Garbage disposed of<\/li>\n<\/ul>\n\n\n\n<p>\u2705 <strong>Bath<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clean and tidy<\/li>\n\n\n\n<li>Collected towels<\/li>\n\n\n\n<li>Waste disposed of<\/li>\n<\/ul>\n\n\n\n<p>\u2705 <strong>Bedrooms and Living Room<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No clutter<\/li>\n\n\n\n<li>Letti &#8220;spogliati&#8221; (lenzuola lasciate sul letto)<\/li>\n\n\n\n<li>Closed windows<\/li>\n\n\n\n<li>Lights out<\/li>\n<\/ul>\n\n\n\n<p>\u2705 <strong>General<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doors and windows closed<\/li>\n\n\n\n<li>Return key\/code<\/li>\n\n\n\n<li>No forgotten personal items<\/li>\n<\/ul>\n\n\n\n<p><strong>Not Respecting the State of Cleanliness<\/strong><\/p>\n\n\n\n<p>Se l&#8217;Appartamento non \u00e8 in condizioni accettabili:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fine of \u20ac50-100 (withheld from the security deposit)<\/li>\n\n\n\n<li>Extra cleaning charge (\u20ac25\/hour)<\/li>\n\n\n\n<li>Giorgio reserves the right to assess further damages<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11. DAMAGES AND LIABILITY<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Who Pays for What: Damages and Liability<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Responsibility<\/h3>\n\n\n\n<p><strong>You Are Responsible<\/strong><\/p>\n\n\n\n<p>The Customer is <strong>fully responsible<\/strong> di qualsiasi danno all&#8217;Appartamento, agli arredi, agli elettrodomestici, agli accessori e a qualsiasi contenuto causato da:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Negligence (e.g., not turning off the tap and flooding the bathroom)<\/li>\n\n\n\n<li>Improper use (e.g. jumping on furniture, slamming doors)<\/li>\n\n\n\n<li>Accidents due to negligent behavior<\/li>\n\n\n\n<li>Violation of rules (e.g. smoking causing stains)<\/li>\n<\/ul>\n\n\n\n<p><strong>What Do You Cover?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repair\/replacement of broken furniture<\/li>\n\n\n\n<li>Broken window repair<\/li>\n\n\n\n<li>Damage to floors<\/li>\n\n\n\n<li>Damage to equipment<\/li>\n\n\n\n<li>Extraordinary cleaning for damages caused<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Normal Wear vs. Damage<\/h3>\n\n\n\n<p><strong>Normal Wear (David&#039;s House Covers)<\/strong><\/p>\n\n\n\n<p>Casa di David copre l&#8217;usura normale dovuta all&#8217;utilizzo ordinario:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Small scratches on furniture<\/li>\n\n\n\n<li>Light dents<\/li>\n\n\n\n<li>Normal consumption of small items<\/li>\n\n\n\n<li>Upholstery wear<\/li>\n<\/ul>\n\n\n\n<p><strong>Significant Damage (You Cover)<\/strong><\/p>\n\n\n\n<p>Significant damages are your responsibility:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Broken windows or mirrors<\/li>\n\n\n\n<li>Significant tears in sofas\/beds<\/li>\n\n\n\n<li>Large, permanent stains<\/li>\n\n\n\n<li>Broken lamps, tables, chairs<\/li>\n\n\n\n<li>Damage to systems (boiler, water heater, etc.)<\/li>\n\n\n\n<li>Broken tiles in the bathroom<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How Damages Are Managed<\/h3>\n\n\n\n<p><strong>Damages Process<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>At Check-out:<\/strong> Giorgio ispeziona l&#8217;Appartamento<\/li>\n\n\n\n<li><strong>Documentation:<\/strong> Photographs of any damage<\/li>\n\n\n\n<li><strong>Assessment:<\/strong> Repair cost estimate<\/li>\n\n\n\n<li><strong>Communication:<\/strong> We will contact you within 48 hours with details<\/li>\n\n\n\n<li><strong>Payment:<\/strong> Charged to security deposit or billed separately<\/li>\n<\/ol>\n\n\n\n<p><strong>Right of Appeal<\/strong><\/p>\n\n\n\n<p>Se non sei d&#8217;accordo con la valutazione:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write to cadidavid2023@gmail.com within 5 days<\/li>\n\n\n\n<li>Please provide photos or evidence to the contrary.<\/li>\n\n\n\n<li>Constructive discussion to reach agreement<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">David&#039;s House Liability (Limited)<\/h3>\n\n\n\n<p><strong>House of David IS NOT Responsible For<\/strong><\/p>\n\n\n\n<p>Casa di David <strong>is not responsible<\/strong> For:<\/p>\n\n\n\n<p>\u274c <strong>Loss, theft or damage<\/strong> of the Customer&#039;s personal effects<\/p>\n\n\n\n<p>(Horse, jewelry, money, documents, electronic equipment)<\/p>\n\n\n\n<p>\u274c <strong>Personal injury<\/strong> due to negligence of the Customer<\/p>\n\n\n\n<p>(Falls due to distraction, allergies, accidents during personal activities)<\/p>\n\n\n\n<p>\u274c <strong>Disturbances caused by third parties<\/strong> (theft, vandalism by strangers)<\/p>\n\n\n\n<p>\u274c <strong>Health problems<\/strong> (allergies, infectious diseases, material allergies)<\/p>\n\n\n\n<p>\u274c <strong>Public services<\/strong> (water, electricity, internet outages) not controlled by Casa di David<\/p>\n\n\n\n<p>\u274c <strong>Sudden breakdowns<\/strong> (elevator not working, heating not working in case of force majeure)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What We Do to Resolve Problems<\/h3>\n\n\n\n<p><strong>If Something Goes Wrong<\/strong><\/p>\n\n\n\n<p>Casa di David is committed to solving any problems. <strong>within 24 hours<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Emergency response:<\/strong> For urgent breakdowns (no water, no heating)<\/li>\n\n\n\n<li><strong>Repair:<\/strong> We will contact specialized technicians if necessary<\/li>\n\n\n\n<li><strong>Partial refund:<\/strong> If the outage lasts more than 24 hours, we will evaluate a credit<\/li>\n<\/ul>\n\n\n\n<p><strong>How to Report a Problem<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact Giorgio immediately: cadidavid2023@gmail.com or phone<\/li>\n\n\n\n<li>Describe the problem in detail<\/li>\n\n\n\n<li>Giorgio will try to solve it quickly<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">12. PRIVACY AND DATA PROTECTION (GDPR)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How We Protect Your Personal Data<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Data Collection<\/h3>\n\n\n\n<p><strong>What Data We Collect<\/strong><\/p>\n\n\n\n<p>Casa di David collects the following personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, surname, date of birth<\/li>\n\n\n\n<li>Email and phone number<\/li>\n\n\n\n<li>Residential address<\/li>\n\n\n\n<li>Payment information (partial for security)<\/li>\n\n\n\n<li>Booking information (dates, number of guests)<\/li>\n<\/ul>\n\n\n\n<p><strong>Why We Collect Them<\/strong><\/p>\n\n\n\n<p>The data is used <strong>exclusively for<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Booking management and confirmation<\/li>\n\n\n\n<li>Communications regarding your stay<\/li>\n\n\n\n<li>Issuing invoices\/receipts<\/li>\n\n\n\n<li>Compliance with tax and legal obligations (VAT, taxes)<\/li>\n\n\n\n<li>Property safety and security<\/li>\n\n\n\n<li>Promotional communications (only if you have given your consent)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">GDPR Compliance<\/h3>\n\n\n\n<p><strong>Your Rights<\/strong><\/p>\n\n\n\n<p>In conformit\u00e0 al Regolamento Generale sulla Protezione dei Dati (GDPR) dell&#8217;UE, hai diritto a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of Access:<\/strong> Know what data we have about you<\/li>\n\n\n\n<li><strong>Right of Rectification:<\/strong> Correct inaccurate data<\/li>\n\n\n\n<li><strong>Right to Erasure:<\/strong> Farti &#8220;dimenticare&#8221; (con limitazioni legali)<\/li>\n\n\n\n<li><strong>Right of Restriction:<\/strong> Limitare l&#8217;uso dei tuoi dati<\/li>\n\n\n\n<li><strong>Right to Portability:<\/strong> Receive your data in portable format<\/li>\n\n\n\n<li><strong>Right to Object:<\/strong> Object to processing<\/li>\n<\/ul>\n\n\n\n<p><strong>How to Exercise Your Rights<\/strong><\/p>\n\n\n\n<p>Send a request to: cadidavid2023@gmail.com<\/p>\n\n\n\n<p>Oggetto: &#8220;Richiesta GDPR &#8211; [Specifica il diritto]&#8221;<\/p>\n\n\n\n<p>We will respond within <strong>30 days<\/strong> according to the regulations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data Sharing<\/h3>\n\n\n\n<p><strong>Who We Share Your Data With<\/strong><\/p>\n\n\n\n<p>Casa di David <strong>DOES NOT sell, trade or give away<\/strong> your data for commercial purposes.<\/p>\n\n\n\n<p>Your data may be shared <strong>only with<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment Provider<\/strong> (per processare la carta di credito) &#8211; sottoposti a contratti di riservatezza<\/li>\n\n\n\n<li><strong>Public authorities<\/strong> (if required by law: Revenue Agency, Police, etc.)<\/li>\n\n\n\n<li><strong>Lawyers<\/strong> (in case of legal dispute)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Data Retention<\/h3>\n\n\n\n<p><strong>How Long We Keep Your Data<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reservations completed:<\/strong> 6 years (tax obligation)<\/li>\n\n\n\n<li><strong>Cancelled reservations:<\/strong> 1 year<\/li>\n\n\n\n<li><strong>Contact details:<\/strong> Until you ask for deletion<\/li>\n\n\n\n<li><strong>For newsletters:<\/strong> Until you subscribe\/unsubscribe<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">13. COMMUNICATIONS AND CONTACTS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How We Communicate With You<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Official Communication Channels<\/h3>\n\n\n\n<p><strong>Where to Find Us<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Channel<\/td><td>Details<\/td><\/tr><tr><td><strong>E-mail<\/strong><\/td><td>cadidavid2023@gmail.com (FAVORITE)<\/td><\/tr><tr><td><strong>Telephone<\/strong><\/td><td>[336 490442] &#8211; Lun-Ven 09:00-18:00<\/td><\/tr><tr><td><strong>WhatsApp<\/strong><\/td><td>[336 490442] &#8211; Messaggi rapidi<\/td><\/tr><tr><td><strong>Website<\/strong><\/td><td>www.casadidavid.it<\/td><\/tr><tr><td><strong>Address<\/strong><\/td><td>[via Campanile Vecchio 3B VERONA]<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Email is the Preferred Channel<\/strong><\/p>\n\n\n\n<p>For reservations, cancellations, claims, legal questions: always use <strong>e-mail<\/strong> to have a written record.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Guaranteed Response Time<\/h3>\n\n\n\n<p><strong>House of David Commitment<\/strong><\/p>\n\n\n\n<p>Casa di David undertakes to respond to any request within:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 <strong>24 hours<\/strong> on weekdays (Mon-Fri)<\/li>\n\n\n\n<li>\u2705 <strong>48 hours<\/strong> during weekends and holidays<\/li>\n\n\n\n<li>\u2705 <strong>4 hours<\/strong> for emergencies during your stay<\/li>\n<\/ul>\n\n\n\n<p>If you do not receive a response within this time, please write again or contact the emergency number.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Important Notifications<\/h3>\n\n\n\n<p><strong>Pre-Arrival<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirmation email: 30 days in advance<\/li>\n\n\n\n<li>Reminder: 7 days before<\/li>\n\n\n\n<li>Access instructions: 24 hours in advance<\/li>\n<\/ul>\n\n\n\n<p><strong>During your stay<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Numeri emergenza: all&#8217;arrivo<\/li>\n\n\n\n<li>Important announcements: as-needed<\/li>\n<\/ul>\n\n\n\n<p><strong>Post-Stay<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Feedback request: 2-3 days after checkout<\/li>\n\n\n\n<li>Damage reporting (if necessary): within 7 days<\/li>\n\n\n\n<li>Deposit refund: within 7 days<\/li>\n<\/ul>\n\n\n\n<p><strong>Spam Folder<\/strong><\/p>\n\n\n\n<p>Check your spam\/promotions folder if you don&#039;t receive any emails. Add cadidavid2023@gmail.com to your trusted contacts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. BEHAVIOR AND SAFETY<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What We Expect from You<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Appropriate Behavior<\/h3>\n\n\n\n<p><strong>Regola d&#8217;Oro<\/strong><\/p>\n\n\n\n<p>The Customer undertakes to maintain a <strong>respectful behavior<\/strong> towards:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Giorgio and the staff (if present)<\/li>\n\n\n\n<li>The neighbors of the structure<\/li>\n\n\n\n<li>Other people during the stay<\/li>\n<\/ul>\n\n\n\n<p><strong>Unacceptable Behaviors<\/strong><\/p>\n\n\n\n<p>\u274c Aggression, insults, verbal threats<\/p>\n\n\n\n<p>\u274c Discrimination of any kind (race, religion, gender, sexual orientation)<\/p>\n\n\n\n<p>\u274c Physical violence or threat of violence<\/p>\n\n\n\n<p>\u274c Sexual harassment<\/p>\n\n\n\n<p>\u274c Illegal or criminal behavior<\/p>\n\n\n\n<p><strong>Consequences<\/strong><\/p>\n\n\n\n<p>Offensive or violent behavior involves:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Immediate cancellation of the reservation<\/li>\n\n\n\n<li>No refunds<\/li>\n\n\n\n<li>Exclusion from future bookings<\/li>\n\n\n\n<li>Contact authorities if necessary<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Safety and Emergencies<\/h3>\n\n\n\n<p><strong>What to Do in an Emergency<\/strong><\/p>\n\n\n\n<p>Se si verifica un&#8217;emergenza (incendio, allagamento, infortunio, furto):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Evaluate security:<\/strong> Evacuate if necessary<\/li>\n\n\n\n<li><strong>Call Emergency Services:<\/strong> 112 (Carabinieri), 113 (Police), 118 (Ambulance)<\/li>\n\n\n\n<li><strong>Contact Giorgio:<\/strong> +[Numero] dopo aver contattato l&#8217;emergenza<\/li>\n\n\n\n<li><strong>Documents:<\/strong> Photos\/videos of any damage<\/li>\n<\/ol>\n\n\n\n<p><strong>David&#039;s House Emergency Service<\/strong><\/p>\n\n\n\n<p>Giorgio is available 24\/7 for emergencies during your stay. The emergency number is provided at check-in.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Emergency Access<\/h3>\n\n\n\n<p><strong>Right of Access in an Emergency<\/strong><\/p>\n\n\n\n<p>Casa di David si riserva il diritto di accedere all&#8217;Appartamento <strong>without warning<\/strong> in case of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Safety emergency (fire, flood, gas)<\/li>\n\n\n\n<li>Immediate danger<\/li>\n\n\n\n<li>Suspected serious violation of the Terms<\/li>\n\n\n\n<li>Suspected illegal activity<\/li>\n<\/ul>\n\n\n\n<p>In these cases, Giorgio will contact the competent authorities if necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. LIMITATION OF LIABILITY<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Legal Protection: What We&#039;re Responsible For (and What We&#039;re Not)<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Disclaimers<\/h3>\n\n\n\n<p><strong>House of David IS NOT Responsible For<\/strong><\/p>\n\n\n\n<p>In no event shall Casa di David be liable for:<\/p>\n\n\n\n<p>\u274c <strong>Loss of indirect profits<\/strong><\/p>\n\n\n\n<p>(Loss of business, missed opportunities, unrealized revenue)<\/p>\n\n\n\n<p>\u274c <strong>Indirect or incidental damages<\/strong><\/p>\n\n\n\n<p>(Emotional stress, compromised quality of life, ruined experiences)<\/p>\n\n\n\n<p>\u274c <strong>Problems arising from force majeure<\/strong><\/p>\n\n\n\n<p>(Earthquakes, storms, natural disasters, pandemics)<\/p>\n\n\n\n<p>\u274c <strong>Third party actions<\/strong><\/p>\n\n\n\n<p>(Theft by strangers, external vandalism, behavior of other guests\/neighbors)<\/p>\n\n\n\n<p>\u274c <strong>Public provider failures<\/strong><\/p>\n\n\n\n<p>(Acqua, luce, gas, internet &#8211; non controllati da Casa di David)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Maximum Limitation of Liability<\/h3>\n\n\n\n<p><strong>Maximum Limit<\/strong><\/p>\n\n\n\n<p>Casa di David&#039;s maximum and total liability shall in no event exceed:<\/p>\n\n\n\n<p>\ud83d\udcb0<strong>L&#8217;importo totale pagato dal Cliente per la prenotazione<\/strong><\/p>\n\n\n\n<p>Example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you paid \u20ac1,000 for your stay<\/li>\n\n\n\n<li>The maximum that Casa di David could reimburse is \u20ac1,000<\/li>\n\n\n\n<li>Regardless of the damage claimed<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">16. DISPUTE RESOLUTION<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">If Something Goes Wrong: How We Fix It<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Applicable Law<\/h3>\n\n\n\n<p><strong>What Law Governs These Terms?<\/strong><\/p>\n\n\n\n<p>These Terms and Conditions shall be governed by and construed in accordance with the <strong>laws of the Italian Republic<\/strong>, in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Italian Civil Code<\/li>\n\n\n\n<li>Consumer Protection Laws<\/li>\n\n\n\n<li>European GDPR Regulation<\/li>\n\n\n\n<li>Tourism and hospitality laws<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Jurisdiction and Competent Courts<\/h3>\n\n\n\n<p><strong>Where to Take Disputes<\/strong><\/p>\n\n\n\n<p>Disputes will be resolved in the competent courts of:<\/p>\n\n\n\n<p>\ud83d\udccd<strong>Ordinary Court of Verona<\/strong><\/p>\n\n\n\n<p>Verona, Italy<\/p>\n\n\n\n<p>If the Customer is an EU citizen, he or she has the right to bring a claim in his or her country of residence in accordance with European law.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Attempt at Amicable Resolution (MANDATORY)<\/h3>\n\n\n\n<p><strong>Before Going to Court<\/strong><\/p>\n\n\n\n<p><strong>The parties undertake<\/strong> to seek an amicable solution before resorting to legal action.<\/p>\n\n\n\n<p><strong>Friendly Procedure<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Written Communication:<\/strong> Send a letter via email to cadidavid2023@gmail.com describing the problem.<\/li>\n\n\n\n<li><strong>Answer:<\/strong> David&#039;s House will respond within 10 business days<\/li>\n\n\n\n<li><strong>Discussion:<\/strong> Both sides will seek a compromise<\/li>\n\n\n\n<li><strong>Documents:<\/strong> Keep a copy of all correspondence<\/li>\n\n\n\n<li><strong>If it fails:<\/strong> Only then can you take legal action<\/li>\n<\/ol>\n\n\n\n<p><strong>Terms<\/strong><\/p>\n\n\n\n<p>If you do not reach an amicable solution within <strong>30 days<\/strong> From the initial report, you can proceed legally.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mediation (Alternative)<\/h3>\n\n\n\n<p><strong>Civil Mediation (Recommended)<\/strong><\/p>\n\n\n\n<p>Before going to court, we recommend <strong>civil mediation<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Faster and less expensive process<\/li>\n\n\n\n<li>Neutral mediator helps both parties<\/li>\n\n\n\n<li>Can solve the problem in 2-3 meetings<\/li>\n\n\n\n<li>Preserves the relationship between the parties<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">17. CHANGES TO THE TERMS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Can We Change These Terms?<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Right to Modify<\/h3>\n\n\n\n<p><strong>David&#039;s House Reserves the Right<\/strong><\/p>\n\n\n\n<p>Casa di David reserves the right to modify these Terms and Conditions. <strong>at any time<\/strong>.<\/p>\n\n\n\n<p><strong>How We Notify You<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Minor changes<\/strong> (corrections, clarifications): Effective immediately<\/li>\n\n\n\n<li><strong>Significant changes<\/strong> (new policies, different conditions): Communicate with <strong>at least 30 days notice<\/strong> via email<\/li>\n<\/ul>\n\n\n\n<p><strong>Se Non Sei D&#8217;Accordo<\/strong><\/p>\n\n\n\n<p>If the change makes you unhappy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the reservation has not yet been made: Do not book<\/li>\n\n\n\n<li>If you have an active reservation: The old conditions remain valid for that stay<\/li>\n<\/ul>\n\n\n\n<p>Your continued use of the site following the posting of any changes constitutes acceptance of the new terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. CONTACTS AND LEGAL ASSISTANCE<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">How to Contact Us<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Email (Preferred for Legal Matters)<\/h3>\n\n\n\n<p>\ud83d\udce7<strong>cadidavid2023@gmail.com<\/strong><\/p>\n\n\n\n<p>Recommended subject for legal matters:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Reclamo &#8211; [Breve descrizione]&#8221;<\/li>\n\n\n\n<li>&#8220;Richiesta GDPR &#8211; [Tipo di richiesta]&#8221;<\/li>\n\n\n\n<li>&#8220;Domanda Legale &#8211; [Argomento]&#8221;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">19. FINAL PROVISIONS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Last Important Details<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Interezza dell&#8217;Accordo<\/h3>\n\n\n\n<p><strong>This Document Is Complete<\/strong><\/p>\n\n\n\n<p>Questi Termini e Condizioni, insieme alla conferma di prenotazione, costituiscono l&#8217;intero accordo tra il Cliente e Casa di David.<\/p>\n\n\n\n<p>None:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verbal promise<\/li>\n\n\n\n<li>Informal email<\/li>\n\n\n\n<li>WhatsApp conversation<\/li>\n\n\n\n<li>External communication<\/li>\n<\/ul>\n\n\n\n<p>&#8230;ha valore legale se non confermata per iscritto in questi Termini o in una comunicazione ufficiale via email da cadidavid2023@gmail.com.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Separability<\/h3>\n\n\n\n<p><strong>If a Part Is Invalid<\/strong><\/p>\n\n\n\n<p>Se un&#8217;autorit\u00e0 competente dichiara invalida o inapplicabile una parte di questi Termini, tutte le altre parti rimangono in vigore.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">No Waiver<\/h3>\n\n\n\n<p><strong>Our Silence Does Not Mean Acceptance<\/strong><\/p>\n\n\n\n<p>If Casa di David fails to exercise or enforce any right under these Terms, it does not waive that right. Casa di David may always enforce its rights at any time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Language Versions<\/h3>\n\n\n\n<p><strong>Italian This is the Official Version<\/strong><\/p>\n\n\n\n<p>If these Terms are translated into other languages, the <strong>versione italiana \u00e8 l&#8217;unica versione legalmente vincolante<\/strong>. In caso di conflitto, prevale l&#8217;italiano.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">20. SIGNATURE AND ACCEPTANCE<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Confirmation of Your Acceptance<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Online Acceptance (For Web Bookings)<\/h3>\n\n\n\n<p>When you complete an online reservation on www.casadidavid.it, you will see a checkbox:<\/p>\n\n\n\n<p><strong>\u2611\ufe0f &#8220;Accetto i Termini e Condizioni di Casa di David&#8221;<\/strong><\/p>\n\n\n\n<p><strong>By checking this box, you confirm that you have read, understood and fully accepted all of the Terms and Conditions.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Email Acceptance (For Telephone\/Email Reservations)<\/h3>\n\n\n\n<p>Se prenoti per telefono o email, riceverai un&#8217;email di conferma che includer\u00e0:<\/p>\n\n\n\n<p>&#8220;Confermando questo soggiorno, accetti i nostri Termini e Condizioni disponibili a www.casadidavid.it\/termini-condizioni&#8221;<\/p>\n\n\n\n<p>Rispondendo &#8220;Confermo&#8221; o procedendo al pagamento, accetti i Termini.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Printable Copy<\/h3>\n\n\n\n<p>A copy of the Terms and Conditions is always available for download in PDF:<\/p>\n\n\n\n<p>[Link Scarica PDF &#8211; Termini e Condizioni]<\/p>\n\n\n\n<p><strong>Last Updated:<\/strong> October 2025<\/p>\n\n\n\n<p><strong>Current Version:<\/strong> 1.0<\/p>\n\n\n\n<p><strong>Protected Document:<\/strong> \u00a9 2025 Casa di David &#8211; Tutti i diritti riservati<\/p>\n\n\n\n<p><strong>Next Review:<\/strong> October 2026<\/p>\n\n\n\n<p><strong>Thank you for choosing Casa di David.<\/strong><\/p>\n\n\n\n<p>If you have any questions about these Terms, <strong>feel free to contact us<\/strong> before booking.<\/p>\n\n\n\n<p><strong>Enjoy your stay in Verona! \ud83c\udfe0<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Leggi attentamente. Vogliamo che tu sappia esattamente cosa aspettarti, e cosa aspettiamo da te. Benvenuto a Casa di David. Prima di prenotare il nostro appartamento a Verona, \u00e8 importante che tu conosca tutte le nostre politiche e le regole che guidano il nostro servizio. Questi Termini e Condizioni regolano ogni aspetto della tua prenotazione, dal [&hellip;]<\/p>","protected":false},"author":1,"featured_media":671,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-965","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<title>Termini e Condizioni di Prenotazione | Casa di David<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.casadidavid.it\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termini e Condizioni di Prenotazione | Casa di David\" \/>\n<meta property=\"og:description\" content=\"Leggi attentamente. Vogliamo che tu sappia esattamente cosa aspettarti, e cosa aspettiamo da te. 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Vogliamo che tu sappia esattamente cosa aspettarti, e cosa aspettiamo da te. Benvenuto a Casa di David. Prima di prenotare il nostro appartamento a Verona, \u00e8 importante che tu conosca tutte le nostre politiche e le regole che guidano il nostro servizio. 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